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FAQ

Frequently Asked Questions

GENERAL QUESTIONS
  • Medicare Part B
  • Most PPO insurance plans
  • For diabetic shoes, we do accept Medicaid as a secondary insurance, as well as other secondary insurance plans. We do not accept Medicaid as a primary insurance plan.
  • We do not accept any HMO insurance plans.

Our area of service covers the Chicagoland Area, including some areas in Northwest Indiana.

You can send a referral for the services you require in a number of ways. You can...

Visits typically last about an hour.

Our dietitians spend extension amounts of time in the communities they serve in. During training, each dietitian is sent to their respective patient communities and trained on how to acquire healthy groceries on the same budget given to individuals who are on government-assistance programs, such as SNAP, TANF, or who are using an EBT card. With dedication, our dietitians are able to achieve healthy meal-plans for all income levels.

You can contact us by phone or by using our contact form.

patient questions

Most of our referrals come your physicians and home health agencies. If we’re calling you to schedule an appointment, it’s most likely because your physician or your home health agency believes you could benefit from a dietitian’s services or diabetic shoes.

Diet is an important part of everything we do. Food gives our bodies and our minds the fuel to think clearly and execute daily tasks. At Dietitians at Home, we believe that everyone should see a dietitian every year, in the same way that you see the dentist or general practitioner every year. Diet affects every facet of our lives, from how we look, to how we feel, to how we move, and even to how we think. With diet affecting our lives in so many ways, it’s important to have regular check-ups and interventions to assure that your diet is in good condition in the same way that you have check-ups and interventions with a doctor to make sure your body is in good condition.

A common complication of diabetes is neuropathy. Neuropathy is a loss of feeling or reduced sensation that occurs in the body’s nerves. Due to a loss of feeling, small cuts, scrapes, and sores can go unnoticed on a person’s feet. Over time, these small wounds can grow and become infected, eventually leading to a full amputation or removal of someone’s foot. Diabetic shoes prevent this from occurring by providing additional depth, comfort, and protection for a person’s feet.

Each of our dietitian visits includes both assessment and education. During the assessment, the dietitian will go through a kitchen inspection, evaluate the patient’s physical state, and assess their overall nutritional needs. During the educational portion, the dietitian will take what they gathered in the assessment to provide patient-centered goals and individualized nutrition recommendations. Together with the patient, the dietitian will plan and implement a nutrition intervention that meets the patient’s needs and establishes a plan for positive change.

Unlike MNT, which is 100% covered by Medicare, diabetic shoes are only covered at an 80% rate by Medicare; however, you can use a secondary insurance, such as Medicaid, to cover the remaining cost. If the patient does not have a secondary insurance, the remainder of the cost can be paid by cash or credit card.

In order for our dietitian’s service to be effective, it's necessary to see a dietitian regularly. With each visit, our dietitians expand on the information and knowledge that they created in previous visits, helping to bolster knowledge about general health and fitness. By implementing multiple visits back to back, our dietitians are able to build behavioral momentum that leads to real change in your day to day lives.

We do not accept out-of-pocket payments at this time for Medical Nutrition Therapy (MNT), but if you'd like to acquire a pair of diabetic shoes, we do accept cash payment with an ABN for our shoes.

referral questions

Unfortunately, we cannot. We can only see patients who have been officially diagnosed with diabetes or Chronic Kidney Disease (CKD).

We do not see patients who are on dialysis.

We do not see patients who are being tube fed.